Terms of Services

Terms of Service

Effective Date: July 2026

Welcome to The Wax Spa. By using our website or booking an appointment, you agree to the following Terms of Service.

Appointments

Appointments can be scheduled online, by phone, or in person. We recommend arriving 5–10 minutes before your scheduled appointment.

Cancellation Policy

If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice. Late cancellations or missed appointments may be subject to a cancellation fee.

Payments

Payment is due at the time services are provided. We accept major credit cards, debit cards, and other approved payment methods.

Refund Policy

All services are non-refundable. If you have any concerns regarding your service, please contact us within 48 hours so we can work with you to address the issue.

Gift Cards

Gift cards are non-refundable and cannot be redeemed for cash unless required by law.

Packages

Service packages are non-refundable and non-transferable. Packages must be used before their expiration date, if applicable.

Health Information

Please inform us of any allergies, skin conditions, medications, or medical concerns before receiving any service. Certain treatments may not be suitable for everyone.

Personal Belongings

The Wax Spa is not responsible for lost, stolen, or damaged personal belongings.

Website Use

The content on this website is provided for informational purposes only. You may not copy, reproduce, or distribute any content without written permission.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective once posted on this website.

Contact Information

The Wax Spa

31 Cranbrook Rd

Cockeysville, MD 21030

Phone: (410) 628-0007

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